| Q. |
What kind of batteries should I use with my SeaLife® underwater camera?
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| A. |
SeaLife® film and digital underwater cameras are powered by two AA batteries, we recommend using SeaLife® Ni-MH AA batteries (2100mAh or higher) or any long-lasting AA battery for the digital camera.
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| Q. |
Every once in a while, the image is in a confused mosaic pattern. How can I correct this problem?
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| A. |
If you come across a corrupt image we recommend you save all of the images on your card then;
• Format camera without SD card
• Format camera with the SD card
• Format camera one more time without the SD card
We then recommend you take 15-20 test shots to make sure camera is back in working order.
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| Q. |
How can I determine what firmware I have? |
| A. |
Easy. Take a picture and open it in a word document program, like Microsoft Word. You will see some scrambled text, but carefully look for the statement "F/W Version: ____". That is the firmware version your camera is using. **link to firmware page** |
| Q. |
Can I order spare parts (ie: O-rings, battery doors, etc.)? |
| A. |
Most replacement parts are available; please contact a dealer closest to you for these parts. **link to dealer locator**
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| Q. |
What kind of memory card should I use? |
| A. |
SeaLife® Cameras strongly advise using SanDisk, Panasonic or Toshiba brand SD memory cards. Any megabyte size from these brands is acceptable. |
| Q. |
Can the drivers be found online? |
| A. |
You should not need to install a driver on Windows XP or ME. Contact SeaLife® Customer service for drivers if you are working off an old Windows OS. |
| Q. |
What kind of film should I use in my SeaLife® underwater film camera? |
| A. |
Use a regular 35mm film, SeaLife® recommends ISO 100-200 for the best quality underwater photos. |
| Q. |
Can I use a higher exposure than 24 in my SeaLife® underwater film camera? |
| A. |
SeaLife® Cameras can use film with up to 36 exposures. |
| Q. |
Can my digital camera be used in my SeaLife® film camera housing? |
| A. |
SeaLife® digital cameras cannot be placed in a film camera housing! |
| Q. |
Can my older SeaLife® digital camera be used in a DC300/310 housing? |
| A. |
SeaLife's Digital Camera Housings are made specifically for each generation of camera. Both DC100 and DC200 are cross compatible with each other and similarly the DC250, DC300 and DC310 are compatible. |
| Q. |
Are the cameras easy to use? |
| A. |
To use the SeaLife® cameras, simply: 1) insert film and batteries, 2) turn the inner camera on, 3) place inside the housing and 4) point and shoot! |
| Q. |
How tough are the Reefmaster cameras? |
| A. |
The camera's housing is made of super-strong Lexan(r) (ReefMaster models only) covered by a thick rubber armoring (RC models only). This housing makes the system watertight and able to withstand a bumpy ride on your dive boat. |
| Q. |
Will the camera float if I drop it underwater? |
| A. |
The camera is slightly buoyant and will float in salt water. |
| Q. |
Where do I get my camera serviced? |
| A. |
For service within the USA, please refer to our dealer locater and those dealers denoted as a Service Center. If you are unable to find a Service Center in your area, contact SeaLife® at; 1 800 257-7742.
If you are outside the U.S., please visit our SeaLife® Export Distributors page for the service center in your country.) |